Hartshare Veggie Box FAQ’s
We deliver to Kitchener, Waterloo, Cambridge, Stratford, New Hamburg, and Baden Ontario. Farm pickup is also available if you are not in our delivery areas. (Our farm is located just outside New Hamburg, Ont)
Not a problem! You absolutely can skip a week. Just let us know at least 1 week in advance (or 2, if possible). We’ll make sure that we have extra veggies for you in the future.
Alternately, you could arrange for a friend to take your veggies for a week. If your friend is in our delivery area, we could even deliver to their door. Just contact us ahead of time ( :
For the first few weeks in the spring, expect lots of greens supplemented with root veggies from storage. As the season gets underway, we’ll have fresh beets, turnips, and carrots with tops, and peas, followed by summer veggies such as cucumbers, tomatoes, and peppers (peppers usually aren’t until late July/early August).
We always try to have a good mix to choose from.
We accept E-transfer as well as all major debit and credit cards on our website. If you would prefer to pay via cash or cheque, please contact us in advance. Please note that your veggie box membership will not be reserved until payment is received (either full payment or your first payment if you choose a payment plan).
Your veggies will arrive packed in an insulated cooler bag (except for your very last delivery day, when they will be packed in paper bags or cardboard boxes). So if you are just going to be away for a short time, they should be fine.
However, on a hot day or if you will be away more than 1 hour, just leave a cooler (or a rubbermaid tub with ice and a towel) out on your porch/by your door/ etc. And add a note to your order letting the delivery folks know where it is (there’s a box for special notes on the checkout page). Please note that we cannot be responsible for your share after it is delivered.
If you have to cancel your veggie box membership, please let us know 2 weeks in advance if possible. We can provide you with a refund for the deliveries that you have paid for but not yet received.
Unless there is complete devastation, the answer is yes. To reduce this risk, we also source from other local farmers. There won’t be the same variety to choose from, but we’ll make sure that you get something.
There are a few things we’ve changed to make our program better:
-Strawberries will no longer be included (due to quality issues) But we may have some kind of strawberry day instead, depending on interest.
-There will be a minimum order size so that you don’t end up with a ton of points at the end of the season. But you WILL still have the flexibility to order more veggies one week and less another week if you want.
-We’ve moved! Farm pickups in 2022 will be at 1659 Line 41, New Hamburg. It’s just a couple blocks away from our old location on line 37.
Garden Ready Plants + Farmstand FAQ’s
FAQ’s
Yes, we do. If your plant dies within two weeks after you picked it up, and it’s death has nothing to do with critters, neglect, or flooding come back and choose another of equal value to replace it.
While we’re not certified organic, we don’t use chemical sprays on our plants and we steer clear of GMO seeds. The potting soil we use is organic.
At this time, we are not set up to deliver plants. But we do offer contact-less pickup at the farm (in May, when the plants are ready) We will email you with pick up dates and times in May. Our main plant sale and plant pick up day is planned for Saturday May 21, 2022. If you can’t make it to pick up your plants then, we will have other options available.
If you can’t make it out to any of the pickup days to get your plants, you are welcome to send a friend instead- or we can arrange a different time for you to come out.e
We’re just outside New Hamburg Ont, so about 20 min from K-W, 5 min from New Hamburg, and 20 min from Stratford. Our address is 1659 Line 41 New Hamburg (note that this is our NEW location for 2022)
The online farm stand opens in May and runs until October.
Still have questions?
Give us a shout and we’ll help you out.